Submitted by P, Over 21, from Connecticut:

The nasty underside of E-harmony is that there is no NO complaint process! They can give you no dates whatever, and well, here's my most recent e-mail to them:

"You sent me people from MA, NY, RI, but NOONE within a 30 mile radius of my area. I have over a hundred closed matches of people that are hours away, and absolutely no-one appropriate!! Then you re-upped my service AGAIN, and when I complained, said that I hadn’t complained within 7 days, and didn’t “Qualify” for a refund. There was NOONE, NOONE, who-so-ever in my matches. Then you sent me in response to my complaints, another two month extension of what I didn’t want in the first place!! The Final insult is to sent me a garbageman, needing major dental repair, and an idiot, who has his tongue sticking out at me in his introductory photo!

How can you justify that you are in any way whatsoever, meeting the conditions of your ads. You cannot support my area – that’s that. You have some nerve suggesting a garbageman as an appropriate match for me, and I have repeatedly sent mail to you.

Complaining that your 29 point system is not meeting any rational needs. I’m writing to each and every complaint service and online dating comparison to tell them how badly I’ve been treated. Especially that dubious re-signup, with 7-day “catch-me” – If you do not write me and assure me that I will receive a refund, I give you my word of honor that as many people as I can possibly reach, and they are many; will know why they should NEVER give their credit card or their trust to e-harmony.

I have not dealt with eHarmony, but some of the services they advertise in Google Ads sound very dubious to me. I don't know P at all, don't know if s/he has a legitimate beef or not, but posted this as a warning to anyone who pays upfront -- you can always get screwed.


Tags: dating, singles, eharmony